Full Ree Pettifer Report 1989

I have now uploaded the full report (61 pages) onto the “articles tab” on this website

 

REVIEW OF CLINICAL NURSING PRACTICE
INSTITUTIONAL LIVING PROGRAM 

WILLOW COURT CENTRE

R. PETTIFER
SEPTEMBER, 1989

 

Final Report

This is the full report that was claimed to have closed the institution, along with the original letter to the then Minister for Health and Human Services the Hon Judy Jackson. This was an unpublished document here for your enjoyment and reading pleasure.

“It would be easy to lay the blame on the nursing staff for the living conditions and standards of care of residents at Willow Court Centre. To do so however would be to oversimplify the forces at play in the working life of the nursing staff at Willow Court”.

Ree Pettifer 1989

 

(This replaces a part copy that I had already stored on this site)

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Dignity

Generally staff adopted a non-patronising and courteous manner todignity final

residents. Many were treated in an informal light-hearted manner

and conversations often revealed a deep knowledge and

understanding of the individual resident. Displays of genuine

affection and mutual respect between staff and residents were

frequently observed.

In contrast were the occasions when residents were addressed in a

harsh manner. However, on the occasions observed criticism cannot

be levelled at staff. Residents can be maddening and exasperating·

at times and when coupled with a shortage of staff, situations

arise where in all but the most saintly employees irritability and

short temperedness develop.

 

Ree Pettifer September 1989

Review of clinical nursing practice institutional living program,

Willow Court Centre Report.

 

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